Theme Assistance
Dear customers
Our primary goal is to develop a secure and customizable theme framework that meets the needs of end users. This allows our customers to create websites using our templates as easily as 1-2-3! The process requires minimal knowledge of WordPress or coding, and our extended documentation—along with our Support Team—is always at your service.
However, please keep in mind that some issues may not be caused by a malfunction in the template itself. There are situations that may be beyond our control, such as specific server settings, advanced functionality that requires deep file customization, or the use of additional plugins. Attempting to build a full website in a very short time may also lead to unexpected difficulties.
We know our theme framework inside and out and have a highly professional team of developers ready to assist you. If you need website customization, feel free to contact our support team for more information: https://themerex.net/support/